The idea of building radically candid relationships through personal caring and directly challenging your team is explained in great detail in this book.
Radical Candor is a how-to guide on building honest, respectful and straightforward relationships with your team. The first half of the book focuses on the main components:
1. Build Radically Candid Relationships (bringing your whole self to work) 2. Get, Give and Encourage Guidance (creating a culture of open communications) 3. Understand What Motivates Each Person on Your Team (helping people take a step in the direction of their dreams) 4. Drive Results Collaboratively (telling people what to do doesn’t work)
In discussing radical candor, Ms. Scott categorizes feedback into four separate quadrants: Radical Candor, Ruinous Empathy, Manipulative Insincerity and Obnoxious Aggression. Her description of these quadrants is uncomplicated and helps the reader understand the gift of feedback, and how to effectively administer as well as solicit and receive it effectively.
The Author also defines and illustrates the differences between a “Rock Star” – that stable, content, fulfilled team member who loves and does their job with excellent performance yet low growth trajectory, and a “Super Star” – that ambitious change agent looking for new opportunities and challenge. It’s important to have both in you organization.
The second half of the book provide tools and techniques for establishing relationships of trust, ideas for getting, giving and encouraging praise & criticism, techniques for avoiding random burnout and things you can do to get stuff done together and faster.
All of this is wrapped up with real-life examples of when the Author has had successes as well as failures. It is a book filled with useful and practical content and unfolds in a very down-to-earth way.
*Caution – the author uses a few cuss words from time-to-time to illustrate her points.